Contact information

Need help with an order, product, shipping, returns or anything else related to AUBE? Our team is here to help.

Customer Support

For general questions or assistance with an existing order, contact us at:

Email: contact@aubecandle.com

We typically respond within 1 business day.

When contacting us about an existing order, please include your order number so we can assist you more quickly.

Business Information

Legal business name: Olivier Dancause
Operating as: AUBE

Returns & Order Issues

For returns, refunds, damaged products or incorrect orders, contact:

contact@aubecandle.com

Please include your order number and, when applicable, photos of the product or packaging.

Privacy Requests

For questions regarding your personal information or privacy rights, contact:

Privacy Officer — AUBE
Email: contact@aubecandle.com

Contact Form

You can also reach us through the Contact Us page on our website.

We’ll do our best to get back to you within 1 business day.